Twitter updates its abuse policy and aims to be more transparent after facing criticism for allowing abusive behavior. For the first time, the Twitter makes its safety calendar public, which outlines its plan to enforce rules against abusive behavior.
Twitter has put a timeline in place to tackle abusive behavior on its social network. The safety calendar outlines timeline to go after bullies and trolls.
The company on Thursday released a calendar of its safety work as a step toward being more transparent. The calendar outlines upcoming changes to the company’s rules, how it communicates with people who violate the rules, and how our enforcement processes work.
Twitter wrote in a blog post on Thursday, “We’re updating our approach to make Twitter a safer place. This won’t be a quick or easy fix, but we’re committed to getting it right. Far too often in the past we’ve said we’d do better and promised transparency but have fallen short in our efforts. Starting today, you can expect regular, real-time updates about our progress.”
Some of the new line items on the calendar include suspending accounts of violent groups, along with not letting people set abusive or hateful usernames. Twitter also said it will update the way it reviews reports from people who say they witness rule violations.
Twitter believes that this may be insight into the difficult questions, even before we have the answers, but the company hopes this strategy helps build trust along the way.
If you’re interested in following along, Twitter said it will continue sharing these updates — big and small — from @TwitterSafety.
November 4, 2017